Job Description

Job Name - Personal Banker Authorizer-Teller Authorizer - Retail Branch BankingJob Title : (Job Name) - Personal Banker Authorizer/Teller Authorizer
Business Unit (PA) : Retail Branch Banking
Team : (Sub team in the PA) : Retail Branch Banking
Reports to (job) : Branch Manager
Location of role : Pan India
Job Fn : Branch Ops & Sales
Role Type: Individual Contributor.Travel Required: LightJob Band Range : E1 - E4 .Location - Satna and jabalpur.? Minimum experience in years - 3-4 yrs
? Exposure to banking preferableJob Purpose
Supervising and monitoring branch transactions and sales in order to enhance the value of existing accounts and
retention of existing portfolioJob Responsibilities(JR) : 6 - 8 Areas Actionable (4-6)
Supervisory responsibility ? Supervise & monitor Personal Banker desks andcontract sales staff
? Branch administration
? Lobby Management
? Ensure quality customer service is delivered
? Resolution of customer queries/complaints
? Customer service to ensure walk in customers issues
? Monitor Staff productivity and give guidance on
improving the same in conjunction with the Branch
Manager
? Monitoring of dummy accounts, suspense accounts,
deferred accounts, accounts payable/ receivable
? Branch Operations and Audit Compliance
Transactional responsibility ? Authorize Personal Banker transactions
? Corporate salaries processing
? Cost Management and staff productivity
? Responsible for Cash and Customer transactions at
the Teller counters
? Supervising all Non-Cash transactions like DD/MC,
fund transfer etc
? Penetration of Saving Accounts on non liability
customers
? Reconciliation and maintenance of suspense
accounts register as per the required formatSales ? Branch Merchandising? Generate business, cross sell and monitor cross
sales of Personal Bankers? Generate leads for Third Party Products to the
customers
? Ensure that all tellers are adequately trained on the
Products of the bank.Educational Qualifications Key Skills
? Graduation:
? Post-Graduation:
Certifications:
? AMFI Certification
? IRDA Certification
? NCFM Certification (Optional)
? CAIIB (Optional)
? Internal Certification (NR Modules)? Sales and Influencing Skills
? Banking Product & Process Knowledge
? NRI Product and Regulatory Knowledge
? Planning and Organizing Skills
? Communication
? Knowledge of Competition & Current trends in
financial Industry.Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for
discharging duties)
? Customers
? Branch Banking Team
? Operations
? NR Product Team
? HLIC
? Insurance CAM
? MF Fund houses personnel
? HSL personnelJob Types: Full-time, Regular / PermanentSalary: Up to ?450,000.00 per yearSchedule:

• Day shift

• Satna, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

• Banking: 3 years (Preferred)