Job Description

Position Overview

We are seeking a dynamic, well-organised, and proactive Personal Assistant to the Medical Director who can seamlessly combine traditional PA responsibilities with strong clinical coordination and reporting support. This role requires a high level of discretion, initiative, and the ability to interact with medical and administrative professionals in a fast-paced hospital environment.

Key Responsibilities

1. Executive Support

Manage the Medical Director's calendar, meetings, appointments, and travel plans. Act as the first point of contact for internal and external communications on behalf of the Medical Director. Draft, review, and manage official correspondence, reports, and presentations. Coordinate documentation and approvals requiring the Medical Director's attention. Handle confidential and sensitive information with integrity and discretion.
2. Clinical Coordination & Reporting

Support the Medical Director in collating, organizing, and presenting clinical data, audits, and departmental reports. Assist in preparing medical dashboards, mortality/ morbidity reports, clinical quality indicators, and compliance summaries. Liaise with Heads of Clinical Departments, Nursing, Quality, and Operations for routine and special reviews. Maintain and update performance tracking tools related to clinical KPIs and hospital-wide quality metrics. Coordinate and document Clinical Committee meetings (e.g., Medical Advisory Board, Infection Control, and Quality Review Meetings).
3. Administrative Liaison

Serve as a bridge between the Medical Director's office and other departments and teams Monitor the timely implementation of directives issued by the Medical Director to various departments. Follow up on action items, deadlines, and progress of strategic and operational tasks. Support in coordinating hospital-wide initiatives led by the Medical Director (e.g., NABH compliance, clinical excellence programs, patient safety drives).

Desired Qualifications & Experience

Graduate in any discipline; preference will be given to candidates with a background in Healthcare Management, Life Sciences, or Nursing. Minimum 3-5 years of experience as an executive assistant, PA, or coordinator, preferably in a hospital or healthcare setting. Familiarity with hospital workflows, medical terminology, and accreditation standards (NABH/NABL) is highly desirable. Proficiency in MS Office (Excel, Word, PowerPoint) and hospital MIS/reporting tools.

Key Competencies

Excellent verbal and written communication skills Strong organizational and multitasking abilities High attention to detail and process orientation Discretion in handling confidential information Professional demeanour with interpersonal finesse An analytical mindset with the ability to interpret basic clinical data
Job Type: Full-time

Work Location: In person