Job Description

Job Summary

Join our dynamic team as a Policy Servicing Specialist where you will utilize your expertise in MS Excel to manage and streamline policy servicing processes. With a focus on Property & Casualty Insurance you will play a crucial role in ensuring efficient policy management. This hybrid role offers the flexibility of night shifts providing an opportunity to excel in a global environment.

Location -

Coimbatore

Responsibilities

Manage and oversee policy servicing tasks ensuring accuracy and efficiency in all processes. Utilize MS Excel to analyze and interpret data providing insights that drive policy servicing improvements. Collaborate with cross-functional teams to ensure seamless policy management and customer satisfaction. Implement and maintain policy servicing procedures ensuring compliance with industry standards. Provide support in the development and enhancement of policy servicing tools and systems. Monitor and report on policy servicing metrics identifying areas for improvement and implementing solutions. Assist in the resolution of policy servicing issues ensuring timely and effective solutions. Contribute to the development of training materials and resources for policy servicing processes. Engage with stakeholders to gather feedback and drive continuous improvement in policy servicing. Support the implementation of new policy servicing initiatives ensuring successful integration and execution. Ensure all policy servicing activities are conducted in accordance with company policies and procedures. Maintain up-to-date knowledge of industry trends and best practices in policy servicing. Foster a culture of excellence and continuous improvement within the policy servicing team.

Qualifications

Possess strong proficiency in MS Excel with the ability to analyze and interpret complex data. Demonstrate experience in Property & Casualty Insurance providing valuable insights into policy servicing. Exhibit strong analytical and problem-solving skills with a focus on delivering effective solutions. Show excellent communication and collaboration skills working effectively with cross-functional teams. Display a proactive approach to identifying and implementing process improvements. Have a keen attention to detail ensuring accuracy and compliance in all policy servicing activities. Adapt to a hybrid work model effectively managing tasks in a night shift environment.

Certifications Required

* Microsoft Office Specialist: Excel Certification