Job Description

Job Summary

Join our team as a Policy Servicing Executive where you will play a crucial role in managing and processing insurance policies. With a focus on accuracy and efficiency you will ensure that all policy details are up-to-date and compliant with industry standards. This role offers an opportunity to work in a dynamic environment contributing to the companys success and impacting the insurance sector positively.

Responsibilities

Manage and process insurance policy documents with precision to ensure accuracy and compliance. Collaborate with team members to resolve policy-related queries and discrepancies efficiently. Utilize MS Office tools to maintain and update policy records systematically. Communicate effectively in English to provide clear information to clients and stakeholders. Analyze policy details to identify any inconsistencies and take corrective actions promptly. Support the team in achieving operational targets by adhering to established processes and timelines. Contribute to the continuous improvement of policy servicing procedures by providing feedback and suggestions. Assist in the preparation of reports and documentation required for policy audits and reviews. Ensure all policy servicing activities are conducted in accordance with company policies and regulatory requirements. Participate in training sessions to enhance knowledge of Property & Casualty Insurance if applicable. Maintain confidentiality of sensitive policyholder information at all times. Provide exceptional customer service by addressing client inquiries and concerns professionally. Adapt to the night shift work model to meet the demands of the role effectively.

Qualifications

Demonstrate proficiency in MS Office applications for efficient policy management. Exhibit strong English communication skills for effective interaction with clients and colleagues. Possess a basic understanding of Property & Casualty Insurance which is advantageous. Show willingness to learn and adapt to new processes and industry standards. Display attention to detail and problem-solving skills to manage policy-related tasks. Maintain a customer-centric approach to deliver high-quality service. Work collaboratively within a team to achieve common goals.

Certifications Required

MS Office Certification English Language Proficiency Certificate