Job Description

This role is for one of our clients

Industry: Workspaces Expert
Seniority level: Associate level

Min Experience: 3 years
Location: Lower Parel, Mumbai
JobType: full-time
We are looking for a proactive

People Operations & Talent Lead

to own and scale our people function across hiring, employee experience, performance, compliance, and HR analytics. This role blends hands-on execution with strategic thinking and is ideal for an HR professional who enjoys building systems, working closely with business leaders, and using data to improve workforce outcomes.
You will act as a key partner to leadership while ensuring that people processes are efficient, compliant, and employee-centric.

What You'll Own

Talent Hiring & Workforce Planning

Drive full-cycle hiring across lateral, bulk, and replacement roles.
Partner with hiring managers to forecast manpower needs and close roles within defined timelines.
Build structured sourcing strategies using vendors, referrals, and direct channels.
Maintain hiring dashboards covering TAT, source efficiency, and funnel conversion.
Strengthen employer branding through candidate experience and hiring best practices.

Employee Experience & Culture

Design and execute employee engagement programs, feedback forums, and branch-level initiatives.
Conduct pulse surveys, skip-level interactions, and grievance resolution processes.
Improve onboarding and exit journeys to enhance employee experience and reduce early attrition.
Analyze attrition data and recommend actionable retention initiatives.

Performance & Capability Development

Build and operationalize performance frameworks including KRAs, KPIs, and appraisal cycles.
Enable continuous feedback, PIPs, and performance reviews aligned with business goals.
Identify skill gaps and support learning interventions and succession planning.
Maintain performance data and generate insights for leadership reviews.

Learning, Compliance & POSH

Drive role-based training programs, leadership workshops, and functional upskilling initiatives.
Manage mandatory programs including POSH and compliance-related trainings.
Track training participation, effectiveness, and ROI using LMS and reporting tools.

HR Operations & Statutory Governance

Own the complete employee lifecycle: onboarding, documentation, payroll inputs, exits, and F&F.
Ensure accurate HR records and digitized documentation across systems.
Manage statutory compliance including PF, ESIC, PT, Gratuity, and Bonus Act.
Oversee attendance and leave systems, ensuring data accuracy and resolution of discrepancies.
Maintain audit-ready HR documentation and reports.

People Analytics & Reporting

Maintain and analyze HR data across recruitment, performance, attendance, and attrition.
Build dashboards and MIS reports for leadership decision-making.
Use insights to improve workforce planning, policy design, and people programs.

Process Excellence & Team Enablement

Review and upgrade HR policies, SOPs, and workflows.
Identify automation and process improvement opportunities using HRMS tools.
Guide and mentor junior HR team members and interns.
Participate in internal audits and continuous improvement initiatives.

What Makes You a Great Fit

3-6 years

of experience across recruitment, HR operations, and people management.
Strong working knowledge of

Indian labor laws and statutory compliance

.
Experience working with

HRMS, MIS reporting, and HR analytics

.
Ability to balance people-first thinking with process discipline and data insights.
Strong communication, stakeholder management, and problem-solving skills.

Preferred:

MBA in HR or equivalent qualification
POSH, HR Analytics, Talent Acquisition, or L&D certifications

Why Join Us

High-ownership role with visibility across leadership and business teams
Opportunity to shape people processes and culture at scale
Exposure to analytics-driven HR and modern people operations
Strong learning curve and career growth into HRBP or People Leadership roles

Key Skills

People Operations o Talent Acquisition o Employee Engagement o HR Analytics o HRMS o Performance Management o Statutory Compliance o Workforce Planning o HR Process Improvement

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.