Job Description

FERMAT is the AI native commerce platform that optimizes shopping experiences, leading to best-in-class shopper engagement and conversion. We help brands transform clicks into conversions with dynamic, personalized shopping experiences--built and optimized in minutes.


Backed by VMG, Bain Capital Ventures, Greylock, QED, and named The Information's #1 commerce startup, we're a 70+ person team based in SF, Austin, NYC, and Bangalore. As a fast-growing Series B company, we're building the infrastructure for the future of online retail--and we're just getting started.


We're hiring a People & Operations Associate to ensure our Bangalore office runs smoothly and provides a great workplace experience for our growing team. This is a full-time, on-site role where you'll take ownership of office operations, vendor management, onboarding/off-boarding logistics, and cultural initiatives that make the office an engaging, productive space.


This role is primarily focused on office management and workplace experience, with a secondary focus on HR operations and employee engagement. You'll be the go-to person for our Bangalore office, helping to create a consistent, welcoming, and compliant workplace.


You'll report to the People Operations Manager (based in New York) and serve as the on-the-ground point of contact for the Bangalore team, with opportunities to collaborate on global People initiatives as needed.

Responsibilities

Workplace Operations:

Oversee day-to-day office management, including lunch delivery, snacks, supplies, and vendor relationships, ensuring the office is organized and functional.

Onboarding & Offboarding:

Support the employee lifecycle by preparing documentation, coordinating laptop and asset distribution, and ensuring smooth Day 1 and exit processes.

Compliance & Training:

Coordinate mandatory trainings (such as POSH) and maintain accurate employee records to meet legal and compliance requirements.

Employee Experience & Culture:

Plan and host local team events and activities that foster connection, encourage in-office presence, and strengthen company culture.

Candidate & Visitor Experience:

Welcome and host onsite candidates and visitors, creating a professional and positive first impression.

Ad Hoc Projects:

Partner with the People Operations Manager on special projects and initiatives related to engagement, learning, and workplace improvements.

Requirements

2+ years of experience in office management, HR operations, administration, or a similar role. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Tech-savvy and detail-oriented, with working knowledge of tools like Google Workspace, Slack, and HR systems (or quick to learn). Reliable and proactive -- takes initiative, asks thoughtful questions, and follows through without reminders. Approachable and people-focused, with excellent interpersonal skills. Flexible and on-site -- based in Bangalore with regular office presence (at least 2 days/week, with potential for more as the office grows).

Benefits

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Competitive salary + equity package Comprehensive health, dental, and vision insurance for you and all your dependents. Retirement benefits:

+ US: 401(k) plan with 4% matching
+ India: Provident Fund with 12% matching
4 months of paid parental leave * Unlimited PTO policy (with minimum 5 days PTO / quarter!)