Job Description

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.
Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small.
Supported by operating principles of being strategy-led, -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together!
People Operations Analyst, People Operations - India Tech Hub (GCC / Captive Center)
Location: Gurgaon (Hybrid role - at least 3 days a week in office)
Reports To: HR Manager, India
Role Summary
We are looking for a highly organized and detail-oriented People Operations Analyst to join our new Global Capability Center (GCC) in India. As a foundational member of our People team, you will be the backbone of our daily People activities.
This role is a key part of our global People Operations team. You will be trained on our standard global tools and processes to ensure consistency and excellence. While your primary focus will be supporting the new India site, you will be expected to learn global standards and may also support operational duties for other countries in the APAC region. This role is perfect for a process-driven individual who thrives on creating efficiency and delivering an exceptional employee experience within a global framework.
Your Impact * Deliver First-Class Employee Support

• Act as the Tier 1 point of contact for all employee inquiries regarding People policies, processes, benefits, and leave, providing timely and accurate responses.

• Manage the People support ticketing system, ensuring all queries are resolved or escalated as appropriate.

• Execute employee Lifecycle Administration

• Own the end-to-end administrative execution of employee onboarding, background verification coordination, and new hire setup

• Manage the offboarding process, including coordinating exit formalities, and ensuring a smooth departure experience.

• HR Programs & Compliance Administration

• Manage the day-to-day administration of all HR programs

• Provide critical administrative support to the India HR Generalist for statutory compliance, including maintaining registers, preparing documentation, and handling routine filings.

• Global Collaboration & Process Alignment

• Work collaboratively with HRBPs, including India People team and global Centers of Excellence (COEs), to ensure seamless process delivery

• Proactively learn and master global People standards, tools, and processes as a member of the Global People Operatons team.

• Demonstrate flexibility and a global mindset by supporting People operational duties for other APAC countries as required.

Your Experience

• 3-5 years of relevant experience in a People Operations, HR Shared Services, or HR Coordinator role.

• Hands-on experience in a fast-paced environment, preferably within a global Tech, SaaS, or GCC organization.

• Demonstrated experience managing core HR administrative processes, including onboarding, offboarding, and HRIS data management.

• A strong customer-service mindset with excellent interpersonal and communication skills.

• Exceptional attention to detail, a high degree of accuracy, and strong organizational skills are essential.

• Familiarity with Indian statutory compliance administration is a strong plus.

• Proficiency with global HRIS systems specifically Workday, is highly desirable.

Nice to Have

• Experience in a start-up or scale-up GCC environment (0?500+ employees).

• Experience supporting multiple countries or regions from a centralized hub.

• A passion for identifying and implementing process improvements in a global context.

Why Join Us
At Anaplan, you'll play a foundational role in building one of our most strategic global centers. You'll have the autonomy to architect the People ecosystem, influence how our India hub evolves, and directly impact our global growth. If you're excited by the challenge of scaling culture, people, and operations from scratch-this is your opportunity to build something enduring.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.

Skills Required