Job Description

THE TEAM

At

JSM Group India, we're shaping the future of utility and infrastructure networks, delivering next-generation connectivity design solutions that truly matter. As a fast-growing startup backed by a well-established industry leader, JSM Group Services Ltd., we combine agility and innovation with the strength and experience of a trusted brand. Our Design Team plays a pivotal role in creating solutions that enable safe, efficient, and reliable infrastructure across all our projects.

SCOPE OF ROLE

This is a hands-on HR role spanning the full employee lifecycle--from recruitment and onboarding to compliance, payroll coordination, employee engagement, and performance management. You'll ensure a smooth day-to-day People & Culture operation, while embedding consistent policies, systems, and best practices that align with our global People strategy.

HOW YOU'LL SUCCEED

HR Operations & Employee Lifecycle

Act as the first point of contact for all India-based HR queries Manage onboarding, exits, confirmation, transfers, and documentation Maintain accurate HR data, employee records, and local HRIS compliance

Talent Acquisition & Onboarding

Partner with our global recruitment team and local hiring managers Coordinate interview logistics, offers, and onboarding programmes Deliver high-quality, consistent new hire orientation experiences

Employee Relations & Engagement

Provide trusted advice to managers and employees on people matters Support resolution of concerns, conflicts or grievances Lead local engagement and communication initiatives

Performance & Development

Coordinate India's performance review cycles Support managers with performance improvement planning Assist with local training needs and L&D rollouts

Policies, Compliance & Governance

Ensure full compliance with Indian labour laws and statutory requirements Maintain registers, coordinate audits, and update internal policies Act as the HR gatekeeper for policy consistency and risk mitigation

Payroll & Benefits Coordination

Manage external payroll vendor relationships Oversee insurance and employee benefits administration Address payroll and benefits queries with speed and accuracy

Reporting & HR Analytics

Prepare monthly HR dashboards and people metrics Analyse trends and contribute insights to drive process improvements

WHAT IT TAKES

Experience & Qualifications

5-8 years in a broad HR Generalist role (standalone experience preferred) Bachelor's degree in HR, Business, or related field (PG preferred) Solid knowledge of Indian labour law and statutory processes Experience managing recruitment, payroll coordination and HR operations ERP/HRIS systems experience; working in a global or cross-border team is a plus

Key Skills

End-to-end HR operations Indian employment law & compliance Recruitment coordination HR data analysis & reporting Stakeholder management & relationship building Excellent communication & discretion

Personal Attributes

Proactive, self-motivated and solution-oriented Organised and detail-driven High professional integrity and confidentiality Culturally aware and adaptable

WHAT WE OFFER YOU

We truly value your work, time, and skills! In return, we will offer you a competitive salary and some additional benefits to support your professional growth, including:

Participation in mentoring and coaching programmes 28 days of holiday (excluding bank holidays) 2 paid volunteering days a year Hybrid working pattern Continuous training and development, in both technical and business skills
Equal Opportunity Statement

JSM Group Services Ltd. is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people's differences, and to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual's abilities, skills, performance and behaviour and our business requirements. JSM Group operates a zero-tolerance policy to any form of discrimination, abuse or harassment.