Job Description

At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Job Title: Learning and Development Manager (Over all)
Role Overview
The L&D Manager is responsible for designing, delivering, and managing innovative learning solutions that drive capability and performance. This role blends strategic planning, instructional design, digital learning, and operational management to support business objectives and learner needs.
Key Responsibilities
Learning Strategy & Design

• Lead end to end execution of learning virtual/ digital modules for System Implementation Training, Application Simulations, Capability Development using Virtual/Classroom Trainings or Blended Models
• Conduct learning needs analysis, persona development, and curriculum design to shape learner journeys and ensure alignment with business goals
• Develop and implement learning strategies using proven instructional design methodologies (e.g., ADDIE model).
• Execution of L&D projects using methodology of VILTs, WBTs, guided tours, job aids, animated videos etc.
• Plan, execute, and operationalize learning programs, ensuring compliance with company policies and a positive learner experience.
• Oversee training deployment, logistics, and post-course sustainment, including participant feedback and knowledge assessments.
• Champion the adoption of AI-powered learning solutions, microlearning, and personalized digital journeys.

Digital Learning & Innovation

• Lead end-to-end design and execution of blended learning programs, including virtual/classroom training, e-learning, simulations, and gamification.
• Working knowledge of digital tools (Articulate Storyline, Rise, Captivate, Gomo Learning, Adobe Suite, Vyond) for content creation and hosting on platforms like SharePoint and SuccessFactors.
• Blended learning, guided tours, byte-size videos, animations, simulations & gamification.
• Manage LMS activities, including course/class creation, content upload, instructor assignment, and reporting.

Stakeholder Engagement & Collaboration

• Build collaborative partnerships with business stakeholders, subject matter experts (SME), and peers.
• Facilitate train-the-trainer sessions and instructor-led programs, ensuring effective knowledge transfer.
• Engage in pursuits and proposal development for L&D and training requirements.
• Manage costs and budgets for L&D projects.

Skills & Attributes for Success

• Strong understanding of adult learning principles and instructional design experience.
• Experience in consulting or professional services, having managed large projects on learning and development, blended learning, Digital/Virtual learning.
• Proficiency in digital learning tools and LMS/LXP platforms.
• Excellent communication, presentation, facilitation, and stakeholder management skills.

Qualifications

• Bachelor's Degree (required); Master's in HR, Education, or related field (preferred).
• Minimum 10 years of professional experience in learning & development program development and delivery.
• Advanced knowledge of instructional design, digital learning modalities, and project management (L&D, Capability Training)

EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Skills Required