Job Description

Company Introduction:

We are one of the front runner Education Advisory Company based out of Bengaluru. Pentagon Education Services operates as a brand under the banner of Patshala Education Pvt. Ltd. With around Two Decades of experience in the field of Higher Education we are a Startup Edu-Tech company providing Career Counselling and Career coaching services for Professional Education. We facilitate college selection and admission planning process through Counselling held by various regulatory bodies.

Engagement:

Currently we are to engage an Academic Counselling Specialists (Backend Counsellors) who will be responsible for coordinating and communicating with Students and provide optimal counselling solution and necessary details to students and their parents.

Job Summary:

Experience: 2 - 8 years
Role: Academic Counselling Specialist 
Industry: Education & Training
Qualification: Any Graduates
Location: Bangalore

Job description:

• Understand the students requirement and objective related to the course and provide customized counselling solutions
• Develop and implement an instructional program for qualified students.
• Systematically maintain student data at every stage and follow through process
• Coordinate with different stakeholders in order to facilitate query resolution for Students.
• Navigate the college application process to ensure error free submissions.
• Work hand in hand with stakeholders to ensure a smooth work flow.
• Help and resolve enrolled student queries and guide them through the complete program.
• Ensure we maintain Positive & Happy Customer Engagement Ratings

Candidate Profile:

• Ability to establish strong client relationship.
• Ability to manage multiple stakeholders.
• Ability to perform under pressure Skills.
• Ability to meet deadlines of application processing.
• Ability to resolve counselling related queries.


Web Site: www.pentagoneducation.com
Email Id: jobs@patshala.in
Phone: 8722219996     
Recruiter: G J Nataraj

Skills Required