Job Description

Experienced professionals across multiple technology stacks for a critical Production Support Project. These roles focus on ensuring high availability, performance, and stability of production systems while also handling incident resolution, change requests, and system enhancements




Lead PEGA production support activities including major incident resolution and hotfixes


Manage and execute PEGA platform upgrades and patching efforts


Coordinate with cross-functional teams (QA, DevOps, Business) for support and enhancements


Drive RCA (Root Cause Analysis) and implement preventive measures


Mentor developers and enforce best practices in support and development

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.


Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.


Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.