Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting applications for the role of Process Developer Order Management & Order Entry.In this role, the role of Order Management & Billing Specialist processes orders for materials or merchandise from sales staff or direct customer contact.Responsibilitiesxc2xb7 Maintain customer files with sales contracts and other information.
xc2xb7 Responsible for providing price quotations completes order sheets and checks the price and quantity of each item listed.
xc2xb7 Distribute order sheets to respective departments.
xc2xb7 Coordinate with departments regarding order status, shipping dates, prices, product availability, and backorders.
xc2xb7 Knowledge and background on Finance / Billing processes - Credit Note, Debit Note, Invoicing, PO, PR, AR, AP
xc2xb7 PO Issuance experienceQualifications we seek in you!
Minimum Qualifications / Skills

• Bachelor or Graduate degree
• Relevant years of experience in Order to Cash
• Strong analytical and problem-solving skills
• Excellent customer service and communication skills
• Must be self-reliant, resourceful, and proactive in approaching tasks.
• Strong analytical skills and ability to work with complex data.
• Excellent attention to detail and problem-solving abilities

Preferred Qualifications/ Skills

• Exposure to (SAP / Oracle / Salesforce / TPM)

o Experience in Trade or Non-Trade deductions for Trade Management, OR
o Order Entry or Fulfilment experience for Order Management, OR
o Contract review & Entry experience for Contract Management, OR

• Knowledge of all Order-to-cash processes in the CPG or retail industry.
• Proficient in Microsoft Office - Excel, PowerPoint, and Word Strong communication skills
• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines.
• Strong interpersonal skills, with the ability to work in a team environment.
• Ability to multi-task and prioritize items with specific time constraints.
• Client-focused mindset with proven ability to respond quickly to internal and external client requests.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact