Job Description

Job Category: Digital
:
Join JPMorgan Chase's Digital Accessibility Team to drive transformation and create inclusive digital experiences.
Job summary
As a PDF Senior Accessibility Specialist within the Digital Accessibility Team, you ensure our PDF documents meet the highest accessibility standards, making content inclusive for all individuals, including those with disabilities. You collaborate with content creators, designers, and developers to ensure compliance with accessibility standards such as WCAG 2.1, PDF/UA, ADA, Section 508, and other related laws.
Job responsibilities

• Evaluate and remediate PDF documents to meet accessibility standards, including WCAG 2.1 and Section 508.
• Review and modify forms within PDFs for accessibility, including labels and error messages.
• Conduct thorough testing using assistive technologies to verify accessibility compliance.
• Collaborate with stakeholders to address accessibility issues and implement best practices.
• Stay updated with evolving accessibility guidelines and technologies.
• Maintain records and documentation of the remediation process.
• Provide training and support on creating accessible PDF documents.
• Monitor compliance with evolving accessibility standards.

Required qualifications, capabilities, and skills

• 5+ years of PDF review/remediation experience.
• Expertise in detecting and remediating accessibility issues using tools like Adobe Acrobat Pro.
• Knowledge of accessibility standards such as WCAG 2.1/2.2 & PDF/UA.
• Experience using screen reading software like JAWS, NVDA, Voiceover.
• Basics of HTML.
• Strong attention to detail and ability to address all accessibility issues.
• Excellent communication skills for collaboration on accessibility requirements.
• Ability to work with urgency.

Preferred qualifications, capabilities, and skills

• Familiarity with testing tools like PAC, Color Contrast Analyzer.

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team:
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.