Job Description

:

Position Title:

Payroll Specialist - US

Function/Group:

GSS/HRSS/International Payroll

Country:

India

Location:

Mumbai

Pay Grade:

PG 40 - Specialized Support

Job Type:

Full time

Role Reports to:

Payroll Team Lead - US

Geographical Scope:

Global

Percentage of travel required:

Sponsor

Job Overview

Payroll Specialist is expected to:Administers assigned components of payroll processing to ensure completeness, accuracy and timeliness of payments for countries supported Liaises with Payroll Vendor, HR, and Finance team members Delivers service excellence to employees, managers and HR professionals

Job Responsibilities



75%



of Time

Payroll Processing:

Performs the day to day payroll processing activities including payroll inputs Analyze and prioritizes incoming work to ensure data is processed by the cut-off date Audits payroll and time and labor data and corrects data as necessary Produces timely and accurate gross to net processing and pay distribution Participate in year-end expat remuneration audits, including resolving reconciling items related to processing Provides level 2 inquiry payroll support and provides applicable guidance Process Garnishments, Court and Child Support orders Responsible for calculating and collecting overpayments; monitor internal collections process Accountable for the transactional process work and data entry, ongoing HR process harmonization/improvement Responsible for effective and efficient delivery of Payroll across network - deliver SLA's (service level agreement's), KPIs (Key Performance Indicators), metrics/measures Effectively communicate with diverse Stakeholders Provide timely updates to Stakeholders and proactively resolve issues Demonstrate a high level of customer orientation towards stakeholders Build a trusting and effective relationship with payroll vendors / partners Support the queries/requests regarding payroll




20%



of Time

Reporting & MIS:

Ownership of the end to end payroll processing of all supported markets Creation of Monthly / quarterly PPT decks for payroll service review calls Dashboard updation Responsible for all reporting and reconciliations, Payroll tax updates, including the oversight of all year-end activities with vendor Update of Payroll KPI reports on time and correctly as soon as payroll is over Supporting Audit and other adhoc reporting requirements Testing - provide support for Testing (initial and any ongoing)

5%



of Time

Strategies:

Be the go-to person for information and guidance on payroll processes Maintain and update related process documentations for training and business continuity Drive process improvement through Continuous Improvement tools Identify & share best practices across other teams, internal and external stakeholders Identify and leverage HMM opportunities Perform activities with metrics focus Automate processes and adopt technology where needed

Desired Profile



Education

Minimum Degree Requirements:

Bachelors

Preferred Degree Requirements:

Bachelors

Preferred Major Area of Study:

Global University degree preferred



Required Professional Certifications:

Preferred Professional Certifications:

Experience

Minimum years of related experience required:

3 - 5 years of US Payroll experience preferred



Preferred years of related experience:

3 - 5 years customer service experience preferred

Specific Job Experience or Skills NeededAbility to partner with peers and project team members and demonstrate collaborative and effective teamwork Ability to work cross-functionally and learn quickly Ability and willingness to adapt to a dynamic set of standards and tools Ability to function as a creative self-starter and to work independently Knowledge of technical systems preferred (Workday, SaaS and other) Strong prioritization & time management skills Multitasking is must

Competencies/Behaviors required for jobIntegrity and Candor Challenge and Question with Courage High level of collaboration Drives results by building high-trust relationships at all levels Navigates the organization and understands the complexity of a global services group Strong communication skills to both a technical and non-technical audience Ability to execute technological change and process improvements Flexibility to handle changing work demands * Attentive listening skills and attention to detail are necessary to be effective in this role