Job Purpose
The Payment Variance Analyst will identify opportunities to pursue additional reimbursement due to contractual payment discrepancies. This role will make use of managed care contracts to determine appropriate rates, provisions and terms are being followed by the payers. The analyst will report any root causes for the discrepancies identified to the manager.
Duties and Responsibilities
Perform payment variance analysis to identify trends in underpaid claims
Perform special projects and other duties as needed. Assists with special projects by utilizing excel spreadsheets, and the ability to communicate results
Identify and report underpayments and denial trends
Initiate appeals when necessary
Analyze, identify and resolve issues causing payer payment delays including billing and coding errors
Report any security or HIPAA violations or concerns to the HIPAA Officers in a timely fashion
Other duties as assigned
Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
Qualifications
High school diploma or equivalent required
2 years' experience in Commercial insurance collections, including submitting and following up on claims
2 years' experience of underpayment analyst experience
Detailed knowledge of Managed Care reimbursement methodologies
Experience in Hospital/Facility billing
Ability to adapt to learning a wide range of systems and regulations
Ability to work well individually and in a team environment
Proficiency in Microsoft Office Suite
Strong organizational skills
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Gracious and welcoming personality for customer service interaction
Working Conditions
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
Work Environment: The noise level in the work environment is usually minimal.
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
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