to manage outstanding customer payments and support our finance team. The ideal candidate will have a strong grasp of basic accounting and finance principles, excellent communication skills, and hands-on experience in using tools like SAP for tracking payments and updating records.
Key Responsibilities:
Payment Follow-ups:
Make calls and send emails to customers for overdue payments.
Payment Reminders:
Prepare and dispatch timely payment reminder notices.
Bank Reconciliation:
Monitor and verify payments through bank statements.
Customer Communication:
Explain outstanding dues, billing details, and payment terms clearly to customers.
System Updates:
Update payment status and relevant details accurately in SAP or other ERP systems.
Cross-Department Coordination:
Collaborate with Sales, Billing, and Customer Service departments to resolve disputes or issues delaying payments.
Reporting:
Prepare and maintain daily/weekly MIS reports of collections, pending dues, and recovery progress.
Target Tracking:
Track recovery targets against actual collections and highlight any discrepancies or concerns.
Documentation:
Maintain proper documentation of communication and follow-ups for audit and compliance purposes.
Required Skills & Qualifications:
Master's Degree in Commerce (M.Com or equivalent).
Minimum 1 year of experience in payment recovery, accounts receivable, or credit control.
Working knowledge of
basic accounting and finance principles
.
* Hands-on experience with
SAP
or similar ERP systems.
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