Job Description

Job Summary:

The Payment Posting Associate is responsible for accurately posting insurance and patient payments, adjustments, and denials into the billing system. This role ensures that all payments are reconciled, accounts are updated promptly, and discrepancies are investigated to maintain financial accuracy and support revenue cycle efficiency.

Key Responsibilities:

Post insurance payments, patient payments, electronic remittances (ERA), and manual checks into the billing system accurately and timely. Reconcile daily deposits and batches to ensure accuracy between system entries and bank deposits. Identify and resolve posting errors, missing information, or payment discrepancies. Post adjustments, denials, and refunds as per payer guidelines and company policy. Maintain detailed records of payment posting activities for audit and reporting. Work with accounts receivable and denial management teams to ensure underpayments and rejections are addressed. Communicate with insurance companies, patients, or internal teams to resolve payment-related queries. Generate daily, weekly, and monthly reports on payment posting activities. Ensure compliance with HIPAA and company confidentiality policies.

Skills & Qualifications:

Bachelor's degree in Commerce, Accounting, Finance, or related field (preferred). 0-3 years of experience in payment posting (healthcare/RCM experience preferred). Knowledge of medical billing systems (e.g., Epic, eClinicalWorks, Athena, NextGen, Kareo) is an advantage. Strong attention to detail and accuracy. Good analytical and reconciliation skills. Proficiency in MS Excel and basic computer applications. Ability to work in a fast-paced environment with tight deadlines. Strong communication and teamwork skills.

Job Type:

Full-time Shift: Day shift
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹42,552.37 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person