JOB DESCRIPTION
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary The primary responsibility of this position is to manage the day to day Operations for the Payments Processing Function for Finance and EMEA function. You will be reporting to the team Manager The role involves close coordination and working with other client operations sites to ensure business goals and objectives are met. Job Responsibilities:

• Handle day-to-day transaction processing and operational activities and ensure adequate operational performance measured through key indicators, data analytics, reporting and other operational controls
• Display ownership of operational support for products in scope of the unit, including escalations and engagement with internal business partners to trouble shoot issues and support define remediation
• Close interaction with Client Service teams to ensure proper client experience and hand-offs between Service and Operations
• Partner with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base
• Maintain strong discipline to support in onboarding new activities into the unit in partnership with multiple project and control groups and engaging in proper operational readiness for go live
• Develop subject matter expertise of existing and new products, business processes and application flows to proper management of changes, issues and other support needs

Required qualifications, skills and capabilities

• 4 years of experience in Payments / Cash Operations / Treasury Operations dealing with operational process, controls and problem solving.
• Global experience in payments is desirable, with understanding of accounting and money move processes
• Knowledge and Experience in SWIFT
• Experience and strong working knowledge of various aspects of cash operations
• Good communication skills to work cross-organizationally.
• Experience and working knowledge of various aspects of cash operations is preferred
• PC skills (PowerPoint, Excel, Word - other advanced sills preferred).
• Minimum Graduate - Master\xe2\x80\x99s degree preferred.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\xe2\x80\x99s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\xe2\x80\x99 and employees\xe2\x80\x99 religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\xe2\x80\x99s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.



Operations teams develop and manage innovative, secure service solutions to meet clients\xe2\x80\x99 needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.