Job Description

We are looking for a proactive and polite Payment Follow-up Executive to manage client communication related to pending payments. The ideal candidate will have experience in accounts receivable, strong communication skills, and a professional approach to follow-ups.

Key Responsibilities

Call and follow up with clients regarding

outstanding payments

and

due invoices

Maintain accurate records of calls, commitments, and payment timelines Coordinate with internal teams to resolve billing issues or disputes Share reminders via

email, WhatsApp, or SMS

as needed Escalate long-pending cases to the senior team for further action Prepare weekly reports on follow-up status and collections Ensure all communication is

courteous, clear, and professional

Required Skills

3-5 years of experience in

accounts receivable, collections, or client coordination

Strong verbal and written communication in

English and Hindi

Basic knowledge of

Excel, billing software, and CRM tools

Ability to handle

high call volumes

and maintain follow-up discipline Polite but firm approach to client interactions Good time management and record-keeping skills
Preferred Qualifications

Graduate in Commerce, Business Administration, or related field Experience in

manufacturing, packaging, or service industries

is a plus
What We Offer

Supportive team environment Opportunity to grow into senior finance or client servicing roles
Job Types: Full-time, Permanent

Pay: ₹10,280.47 - ₹36,455.01 per month

Benefits:

Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund
Work Location: In person