Job Description

Work From Home - Payment Collection & Follow-Up Executive (Female Preferred)

Company:

Chetan Cars Private Limited

Location:

Remote / Work From Home

Job Type:

Part-Time / Flexible Hours

Compensation:

Payment based on Hours Worked (Monthly Basis)

About the Role

We are looking for a responsible and confident

Payment Collection & Follow-Up Executive

to join our team. The main role involves

regular WhatsApp & phone follow-ups

with customers regarding pending payments, understanding payment hold-related issues, coordinating with the internal team, and ensuring payment clearance.

This is a

work-from-home

role, ideal for someone who is

good at communication

, polite, and consistent with follow-ups.

Females are preferred

for this position.

Key Responsibilities

Make daily follow-up calls and WhatsApp messages to customers regarding pending payments. Understand reasons for payment delays and resolve concerns. Coordinate with the internal team for solutions and update status. Maintain follow-up records in a simple tracking sheet/system. Ensure timely payment collection and closure.

Requirements

Good communication skills (Gujarati). Must be polite, confident, and patient in communication. Should have WhatsApp & a working smartphone. Should be able to manage follow-ups consistently. Basic knowledge of Excel/Google Sheets is an advantage. Prior experience in telecalling / customer follow-up / accounts support is a plus, but not compulsory.
Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

Work from home
Work Location: Remote