Follow up and collection of payment from hardware's. Targets are to be met and recurring orders and CRM is critical
Payment Collection
Visit customers to collect due payments as per the assigned route or list.
Follow up with defaulters via phone calls, SMS, or in-person visits.
Educate customers on payment terms, dues, and consequences of delays.
Documentation & Reporting
Maintain accurate records of interactions, collections, and receipts.
Submit daily collection reports to the supervisor or branch office.
Ensure timely deposit of collected amounts (cash/cheque/online).
Customer Service
Handle customer queries related to payment dues and methods.
Resolve minor disputes professionally or escalate complex issues.
Promote digital payment methods (UPI, online banking, etc.) when applicable.
Compliance
Adhere strictly to company's recovery policies and ethical standards.
Ensure customer data confidentiality and avoid coercive practices.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Work Location: In person
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