Job Description

Job Title:

Payment Collection Executive (Female Preferred)

Department:

Finance / Accounts Receivable

Location:

Indore

Reports To:

Accounts Head/CEO

Job Summary:

The Payment Collection Executive is responsible for ensuring timely collection of payments from business clients, maintaining accurate records of transactions, reconciling accounts, and building positive relationships with customers to ensure smooth cash flow and minimize outstanding dues.

Key Responsibilities:

Contact business clients to follow up on outstanding invoices and ensure timely payments. Coordinate with the sales and finance teams to verify billing details and resolve discrepancies. Maintain detailed records of collections, communications, and customer account status. Generate and share periodic reports on collections, aging analysis, and receivables status. Negotiate and implement payment plans where necessary. Handle customer queries regarding invoices, payment terms, and credit notes professionally. Ensure compliance with company credit policies and financial procedures. Identify and escalate potential payment delays or disputes to management. Support internal audits and assist with reconciliation of accounts receivable ledgers. Contribute to process improvement initiatives for efficient collection operations.

Key Skills & Competencies:

Strong communication and negotiation skills. Customer-oriented with a problem-solving attitude. Attention to detail and accuracy in record keeping. Ability to work under pressure and meet deadlines. Good understanding of billing, invoicing, and financial documentation. Proficiency in MS Office (especially Excel) and accounting software (e.g., Tally, SAP).

Qualifications & Experience:

Bachelor's degree in Commerce, Finance, Accounting, or a related field. 1-3 years of experience in payment collection, accounts receivable, or credit control . Familiarity with sales cycles and invoicing processes.

Performance Indicators (KPIs):

Collection efficiency (% of invoices collected on time). Days Sales Outstanding (DSO). Reduction in overdue receivables. Accuracy of collection reports and reconciliations. Customer satisfaction and relationship management.
Job Type: Full-time

Pay: ₹10,736.29 - ₹35,922.51 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person