Job Description

Company Overview:Pavn Motors is a rapidly growing player in the electric vehicle (EV) manufacturing sector, focused on designing, developing, and producing high-performance electric motorcycles and scooters. Operating within the burgeoning Indian EV market, Pavn Motors is committed to providing sustainable and innovative transportation solutions to urban commuters. The company is expanding its network across major metropolitan areas in India.Role Overview:As a Relationship Manager at Pavn Motors, you will be the primary point of contact for our key clients, fostering strong, long-lasting relationships and ensuring their satisfaction with our products and services. You will work closely with the sales, marketing, and service teams to understand client needs, address their concerns, and identify opportunities for growth. Your efforts will directly contribute to increased customer loyalty, revenue generation, and the overall success of Pavn Motors.Key Responsibilities:- Cultivate and maintain strong relationships with key clients by providing exceptional service and support.- Serve as the primary point of contact for client inquiries, resolving issues promptly and effectively to ensure client satisfaction.- Develop and implement client retention strategies to minimize churn and maximize customer lifetime value.- Identify and pursue opportunities to upsell and cross-sell Pavn Motors' products and services to existing clients, driving revenue growth.- Collaborate with the sales and marketing teams to develop targeted campaigns and initiatives to attract and retain clients.- Monitor client feedback and provide insights to the product development team to improve product offerings and enhance the client experience.- Prepare and present regular reports on client relationship management activities and outcomes to senior management, informing strategic decision-making.- Conduct regular business reviews with key clients to assess their needs and ensure alignment with Pavn Motors' offerings.Required Skillset:- Demonstrated ability to build and maintain strong client relationships, fostering trust and loyalty. - Excellent communication, interpersonal, and presentation skills, with the ability to effectively interact with clients at all levels. - Proven problem-solving and conflict resolution skills, with the ability to address client concerns and find mutually beneficial solutions. - Strong understanding of sales and marketing principles, with the ability to identify and pursue opportunities for revenue growth. - Bachelor's degree in Business Administration, Marketing, or a related field is preferred. (ref:updazz.com)

Skills Required