Job Description

Key Responsibilities:

Patient Interaction & Conversion: Act as the primary contact person for all OPD and diagnostic patients. Approach and counsel patients visiting for consultations, diagnostics, or other services to convert them into inpatients or regular hospital clients. Provide information about hospital facilities, consultants, treatment options, and packages. Ensure smooth coordination between patients and hospital departments for seamless service delivery. Doctor & Referral Development: Establish and maintain relationships with doctors and clinics outside the hospital for patient referrals. Conduct regular visits to referring doctors to update them about hospital services, consultants, and specialty departments. Follow up with referral sources to ensure consistent patient inflow. Marketing & Promotion: Participate in hospital marketing campaigns, community outreach programs, and health camps. Support in developing marketing strategies to increase patient footfall. Maintain and update records of daily visits, leads, referrals, and conversions. Customer Relationship Management: Handle patient feedback, grievances, and suggestions professionally and report to management for resolution. Ensure a positive patient experience by providing guidance and support throughout their hospital journey.
Job Types: Full-time, Permanent

Pay: ₹60,000.00 - ₹70,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Food provided Health insurance * Provident Fund