Patient Welfare Officer

Year    TS, IN, India

Job Description

Contact Number - 7892006386

Key Responsibilities

Serve as the primary point of contact for patient concerns, grievances, and feedback. Educate patients and families about hospital policies, patient rights, and available services. Assist patients with admission, discharge, billing clarifications, and access to welfare schemes or insurance. Coordinate with doctors, nurses, and administrative staff to resolve patient-related issues promptly. Support vulnerable patients (elderly, disabled, low-income, or unaccompanied patients). Monitor patient satisfaction and conduct patient rounds when required. Facilitate counseling and emotional support for patients and families. Ensure compliance with patient rights, ethical standards, and regulatory requirements. Maintain accurate records of complaints, resolutions, and welfare interventions. Participate in quality improvement initiatives related to patient care and experience.
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4933636
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TS, IN, India
  • Education
    Not mentioned
  • Experience
    Year