Job Description

We are looking for

Patient Support Executives - Insurance Desk

to assist patients and hospitals with insurance-related coordination and support. This role is ideal for

freshers or candidates with up to 2 years of experience

who have strong communication skills and a patient-first approach.

You will act as a key point of contact between

patients, hospitals, and internal insurance teams

, ensuring smooth communication and timely support.

Key Responsibilities

Assist patients with insurance-related queries and guidance Coordinate between

patients, hospitals, and internal teams

Support insurance desk operations and documentation Handle patient interactions professionally and empathetically Maintain confidentiality of patient and insurance information Manage multiple tasks and prioritize work effectively Escalate issues appropriately to ensure timely resolution
Who Can Apply

Freshers and candidates with 0-2 years of experience

Diploma / Any Graduation / Under-Graduation accepted Experience in

hospital front desk, insurance desk, customer support, or healthcare operations

is an added advantage Candidates with

customer-facing experience (6 months - 2 years)

preferred Male / Female candidates welcome
Skills Required

Excellent

verbal and interpersonal communication skills

Good listening and analytical abilities Strong coordination and relationship-building skills Problem-solving mindset with attention to detail Ability to multitask and work in a fast-paced environment Professional behavior with high confidentiality standards
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person