Responsibilities
Serve as the main point of contact for patients regarding inquiries, concerns, and complaints.
Communicate effectively with patients to understand their needs and provide appropriate solutions.
Collaborate with medical staff and administration to address patient issues promptly.
Maintain accurate records of patient interactions and feedback.
Develop and implement patient satisfaction improvement initiatives.
Follow up with patients to ensure their concerns have been resolved.
Educate patients about healthcare procedures, policies, and services.
Job Type: Full-time
Pay: Up to ?24,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.