Job Description

Qualification - Graduation

Experience - 1 To 5 Years (Healthcare Industry)
Candidate Should Be Flexible For Rotational Shifts (Morning, Evening & Night)
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Undertake duties in accordance with departmental policies and procedures

To be fully conversant in all areas of Front Office

Meet and greet patients and visitors in a warm, respectful and courteous manner at all times, acting in a way that actively contributes to the promotion and improvement of the HFH Hospital brand

Provide efficient and effective administrative support

Respond to all enquiries regarding hospital facilities or re-direct enquires to the correct departments when needed. Deal with all front office queries and complaints in a courteous and timely manner

Action all requests from patients, doctors, and visitors to the hospital courteously, promptly and efficiently.

Interview patients in a polite and friendly manner in order to obtain relevant information for registration purposes; updating patient details at each appointment; inputting all information accurately onto the computer system.

Receive payment from all patients in respect of hospital services provided and maintain integrity of personal float. Ensure transactions are correctly recorded and receipted. Allocate cash to carriers or patients in accordance with billing agreements as required.

Make follow-up bookings for patient after appointment

Assist patient with booking further tests or consultations

To be involved in ongoing training for all staff within the department

Liaise and cooperate with other departments ensuring the smooth running of the Reception Desks

Attend Fire Lectures and Fire Drills in accordance with the law, and be fully aware of the position of fire alarms, emergency equipment and exits

To use proper channels of communication for any problems or grievances related to work

Handle minor complaints with immediate action and follow up. Prepare MIS Reports

If you meet the above qualifications and are interested in this opportunity, please submit your resume at hr@holyfamilyhospital.in/hrdirector@holyfamilyhospital.in

or call +91 62670 344.

Current CTC:

Excepted CTC :

Notice Period:

Job Type: Full-time

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person