to join our healthcare team. The ideal candidate will act as a key communication link between patients' relatives and the hospital, ensuring smooth coordination, support, and a positive experience.
Key Responsibilities
Coordinate and communicate with patient relatives regarding treatment updates and hospital processes
Provide guidance and support to patient families during admission, treatment, and discharge
Address concerns, queries, and grievances in a polite and professional manner
Liaise with doctors, nurses, and hospital departments for effective patient care coordination
Maintain proper documentation and records
Ensure patient relatives follow hospital policies and procedures
Qualifications & Requirements
Education:
MSW (Master of Social Work)
Experience:
Minimum 3 years of relevant experience
in hospital or healthcare setting
Strong communication and interpersonal skills
Empathetic, patient, and service-oriented attitude
Ability to handle stressful situations calmly
Basic computer knowledge
Job Details
Job Type: Full-time
Salary:
?15,000 per month
Work Location:
Believers NCH Medicity Mala ,Thrissur
Shift:
Day / Night /Rotational shifts
Benefits
Stable employment in a healthcare environment
Supportive and professional work culture
Opportunity to make a meaningful impact on patient care
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
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