Greet and welcome patients in a friendly and professional manner.
Manage appointment bookings, rescheduling, and cancellations using clinic management software.
Handle patient inquiries through phone, email, and walk-ins promptly and courteously.
Assist new patients with registration and documentation.
Coordinate between patients and clinical staff to ensure timely treatments.
Explain clinic policies, treatment processes, and billing details clearly to patients.
Collect payments and issue receipts; coordinate with the billing team as needed.
Address patient complaints or concerns with empathy and escalate appropriately when required.
Maintain a clean and organized reception area and uphold the clinic's service standards.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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