A Patient Relations Executive (PRE) acts as a bridge between patients/families and healthcare providers, ensuring a positive experience by managing inquiries, resolving complaints, coordinating care, educating patients on procedures, and handling administrative tasks like scheduling and registration, all while advocating for patient needs and satisfaction. They are crucial for fostering trust and improving service quality through empathy, strong communication, and problem-solving.
Job Types: Full-time, Permanent
Pay: ₹144,000.00 - ₹215,000.00 per year
Benefits:
Health insurance
Provident Fund
Education:
Diploma (Preferred)
Work Location: In person
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