Job Description

We are looking for an outstanding candidate to join our team in the capacity of Parent Relation Executive.

To support the Principal in developing a strong and active parent community as the central pillar of the schools culture. To ensure achievement of enrolment targets, provide high quality customer service to new and existing parents and promotion and marketing of the school to relevant stakeholders.

:

Co-ordinate and lead school tours for prospective parents and visitors, promoting the school's USPs and presenting the school in the best possible way, to ensure the school achieves or exceeds the

enrolment targets

. Day to day management of the school's Front of House/Reception ensuring the provision of quality customer service to new and existing parents across all customer touchpoints. Management and continual development of the school communication channels, such as newsletters, to ensure the school parent population is fully aware of the schools activities as a key driver of customer/student retention. Organize parent/community events in order to engage parents in school activities and celebrations and support the school's parent engagement activities. Undertake regular surveys of new parent views on enrolment process and other subjects of relevance. Collate responses and produce analysis with recommendations. In conjunction with the School Principal/CEO and the Corporate Marketing team, assist with the development and implementation of the school marketing strategy as a key driver of enrolments and ensuring all marketing material, including digital communication is always current. In collaboration with the School Principal/CEO and Registrar, develop an events calendar to support the enrolment activities for the academic year. Ensure the school policies, procedures and codes of conduct are followed at all times. Maintain open lines of communication to existing parents to ensure their concerns, complaints and feedback are handled effectively, efficiently and in a timely manner (liaising with other school personnel or departments as required)
Job Type: Full-time

Pay: ?18,000.00 - ?30,000.00 per month

Benefits:

Provident Fund
Work Location: In person