Job Description

Primary Responsibilities1. Effectively leverage practice management systems, EMRs to obtain patient
data & perform outreach (an experience with Athena is preferred).
2. Able to communicate effectively in English.
3. Typing accuracy with minimum speed of 35 wpm.
4. Meet daily goals set by the department (i.e., number of calls per day,
appointments set per day, shift & attendance adherence etc.)
5. Customer service-oriented attitude & behavior.
6. Positive energy and strong work ethic.Scope1. Performs position responsibilities within established guidelines.
2. Reports directly to the Patient Engagement Supervisor.Safety1. Responsible for complying with HIPAA & OSHA regulations.
2. Participates in quality improvement processes that include both intra
departmental and interdepartmental activities.
3. Has the ability to safely use all office equipment.Essential Functions:1. Accurately enters data into Athena and updates information as needed
2. Handling incoming and outgoing calls
3. Scheduling appointments
4. Medical Records and Referrals
5. Klara Messages and Voicemails
6. LHI Appointments
7. Triage Provider Future Appointments
8. Schedule Follow-Ups9. Billing Calls
10. Klara Billing Messages
11. TSI
12. Billing Corrections
13. Payments
14. Appointment Ticklers
15. Scanning
16. Portal Messages
17. Pre-Ops
18. Procedures
19. Echo and Physical Therapy
20. Triage Appointments
21. Pre-Register and Triage Patients (Update Medications, Reason for Visits,
Insurance
Information, etc.)
22. Completes other duties as assigned.Job Type: Full-timeSalary: ?30,000.00 - ?50,000.00 per monthSchedule:

• Night shift

COVID-19 considerations:
yesAbility to commute/relocate:

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 9888590152