Patient Counselor/front Office
Year Mumbai, Maharashtra, India
Job Description
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Job Responsibility:
+91-XXXXXXXXXX
- Daily coordination with consultant / clinic head basis of the treatment advised by them.
- Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
- Explain the tariff of the respective procedures/investigations to patients in detail.
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.
- Communication Skills
- Empathy
- Convincing Skills
- Multi-tasking
- Ownership/Accountability
- Any HSC/Graduate
- Must know Microsoft Excel
- Must be able to work under stress
- Software Efficiency
- Health insurance
- Day shift
- Evening shift
- Morning shift
- Performance bonus
- Yearly bonus
- How immediate can you join?
+91-XXXXXXXXXX
- Health insurance
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Job Detail
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Job IdJD3029300
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear