Job Description

We are hiring a

Counsellor/Patient Counselling

Position in Dr Agarwal Eye Hospital in Thanjavur.

Welcome and guide patients after a doctor consultation, ensuring they clearly understand the diagnosis and treatment options. Explain the details of surgeries, lens types, and available packages with empathy and accuracy. Coordinate between patients, doctors, and support departments to ensure smooth pre- and post-operative processes. Counsel patients for elective procedures (like cataract, LASIK, retina, glaucoma, etc.) and encourage timely decision-making. Follow up with patients who have postponed or deferred surgery to achieve conversion targets. Maintain and update counselling registers, surgery conversion sheets, and daily MIS reports. Ensure proper financial counselling, explaining cost components and payment options. Support marketing and patient relationship activities for increasing patient walk-ins and conversions. Assist in organizing patient awareness camps and outreach programs when required. Uphold the hospital's brand standards by maintaining confidentiality, empathy, and professionalism in every interaction.
Kindly reach out contact number -

88834 64751

&

krishnamoorthy.c@dragarwal.com

Thanks & Regards,
Krishnamoorthy C
HR & Dr Agarwal Eye Hospital

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹23,000.00 per month

Benefits:

Provident Fund
Work Location: In person