Job Description

Job Summary:

We are seeking a motivated and compassionate Patient Coordinator with a sales focus to join our growing healthcare team, responsible for both delivering exceptional patient experiences and driving service uptake/sales through effective guidance, counselling, and follow-up, ensuring high patient retention and satisfaction.

Key Responsibilities:

Patient Engagement & Sales:

Engage with potential and existing patients, understand their needs, provide comprehensive information on services/treatments, and guide them towards suitable solutions, achieving sales targets.

Coordination & Administration:

Manage patient registration, scheduling, follow-ups, and maintain organized patient records (appointments, billing, care plans).

Counselling & Support:

Offer emotional support, address patient queries, feedback, and grievances with empathy, ensuring comfort and clarity.

Operational Efficiency:

Collaborate with medical staff and other departments to ensure seamless patient flow and service delivery, adhering to SOPs.

Reporting:

Track patient interactions, sales metrics, and provide reports on patient satisfaction and service performance.
Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person