Job Description

Job Title: Patient Coordinator (UK Time Zone - Dental Company)

Company: Imperial Dental Group
Location: Bengaluru , India (Work from Office)
Job Type: Full-time
Industry: Dental / Healthcare
Salary: ₹40,000 - ?50,000 per month (based on experience)

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About Us

Imperial Dental Group is a UK-based dental company with a growing network of clinics across the UK. Our focus on delivering high-quality patient care is supported by a skilled international team. We are now hiring Patient Coordinators to join our full-time support team based in Hyderabad, working according to UK time zone hours.

This role is ideal for healthcare graduates with excellent communication skills looking to apply their background in a non-clinical, professional setting.

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Key Responsibilities

Handle inbound and outbound calls for our UK dental clinics Schedule, confirm, and update patient appointments Maintain accurate records of all patient interactions Coordinate with UK-based clinic staff for smooth operations Respond to patient queries politely and professionally Follow up with patients via phone, email, or WhatsApp as needed Ensure a high level of patient service at all times
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Requirements

Bachelor's degree in BDS, MBBS, Physiotherapy, or another healthcare-related field (preferred) Excellent spoken and written English is mandatory Clear, confident, and professional communication skills Comfortable working full-time on UK time zone hours from our Hyderabad office Proficient with computers and basic digital tools (Excel, email, etc.) Reliable, organized, and capable of working in a fast-paced environment Prior call center or customer service experience is a plus
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Nice to Have

Experience dealing with international (especially UK) clients Familiarity with healthcare or dental service environments Ability to remain calm and professional under pressure
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Working Details

Working Hours: UK business hours ? Winter shift (India): 1:30 PM - 11:30 PM IST? Summer shift (India): 12:30 PM - 10:30 PM IST Working Days: Monday to Saturday (6 days/week) Location:Bengaluru, India (Work from Office) Salary Range: ₹40,000 - ?50,000 per month (based on experience)?
How to Apply

To apply, please send the following to imperialdentalindia@gmail.com:

Your CV A brief cover letter explaining your background and why you're a good fit Optionally, a short voice note to showcase your spoken English (preferred)
Applications without a cover letter or voice note may not be prioritized.

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Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person