Job Description

Job Title:

Female Patient Coordinator

Location:

Center for Sports Injury - India's Leading Orthopaedics Hospital

Department:

OPD (Outpatient Department)

Job Type:

Full-Time

Language Requirement:

Fluent English (spoken and written)

About the Hospital:

Center for Sports Injury is India's top orthopaedic hospital offering world-class treatment under one roof. We specialize in advanced care for sports professionals and individual orthopaedic patients, providing comprehensive services including consultations, diagnostics, surgeries, rehabilitation, and physiotherapy - all at a single location.

Position Overview:

We are looking for a

well-spoken, professional Female Patient Coordinator

to join our team. The ideal candidate must have excellent communication skills in English and a strong background in patient handling, appointment management, billing coordination, and OPD operations.

Key Responsibilities:

Patient Booking & Scheduling:

Handle OPD appointment bookings via phone, walk-ins, and online platforms Coordinate schedules with doctors and departments Follow up with patients for appointment reminders and rescheduling

Patient Handling & Assistance:

Greet patients and provide a welcoming environment Guide patients through hospital procedures, departments, and consultation rooms Ensure smooth OPD flow and manage patient queues effectively

Patient Queries & Support:

Respond to patient inquiries professionally and promptly Address concerns related to services, procedures, and consultations Coordinate with medical and administrative staff for quick issue resolution

Billing & Payment Coordination:

Generate estimates and billing summaries Coordinate with the billing team for payment collection and documentation Ensure accuracy and transparency in billing

OPD Administration:

Maintain and update patient records in the hospital software system Prepare daily OPD reports and submit to the concerned departments Maintain cleanliness and orderliness in the OPD area

Candidate Requirements:

Gender:

Female (as per hospital requirement)

Education:

Graduate in any discipline (Healthcare/Administration preferred)

Experience:

1-3 years in hospital front desk or patient coordination roles

Skills Required:

Fluent in

English

and Hindi (spoken and written) Excellent interpersonal and communication skills Good computer knowledge (MS Office, Hospital Management Software) Organized, patient-friendly, and capable of handling pressure.

What We Offer:

Opportunity to work at India's best orthopaedic hospital Professional and supportive work environment Exposure to top doctors and advanced medical practices Career growth and learning opportunities

How to Apply:

Send your updated resume with a recent photo to: Centerforsportsinjury@gmail.com
For more details, contact: 8802290836

Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Schedule:

Day shift Evening shift Morning shift Rotational shift
Work Location: In person