to join our team. This role involves engaging with potential patients, understanding their needs, and guiding them through our healthcare services to ensure a seamless transition from inquiry to treatment. The ideal candidate will possess excellent communication skills, a deep understanding of patient concerns, and a strong drive to meet and exceed sales targets.
Key Responsibilities
Lead Management:
Handle incoming patient inquiries via phone, email, and digital platforms, ensuring prompt and professional responses.
Consultative Selling:
Understand patient needs and recommend appropriate healthcare services, effectively communicating the benefits and addressing any concerns.
Conversion Optimization:
Implement strategies to improve patient conversion rates, including follow-ups, personalized communication, and addressing objections.
Collaboration:
Work closely with the marketing and clinical teams to align patient acquisition strategies and ensure consistent messaging.
CRM Management:
Maintain accurate records of patient interactions and sales activities in the CRM system, ensuring data integrity and timely updates.
Reporting:
Provide regular reports on conversion metrics, patient feedback, and sales performance to the management team.
Requirements
Education:
Bachelor's degree in Business, Marketing, Healthcare Management, or a related field.
Experience:
Minimum of 2 years in sales, preferably within the healthcare industry. Experience in patient engagement or healthcare services is a plus.
Skills:
Strong interpersonal and communication skills.
Ability to empathize with patients and address their concerns effectively.
Proficiency in CRM software and Microsoft Office Suite.
Goal-oriented with a track record of meeting or exceeding sales targets.
Fluent in English and Kannada; proficiency in additional local languages is advantageous.
Location : Bangalore
Job Type: Full-time
Pay: ₹35,000.00 - ₹50,000.00 per month
Schedule:
Day shift
Work Location: In person
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