Patient Care Executive

Year    KA, IN, India

Job Description

JOB DESCRIPTION OF PATIENT CARE EXECUITVE



DESIGNATION PCE

(Patient Care Executive) GENDER Female

LOCATION

As mentioned, Experience 2-4 years

Language Proficiency

: English, Marathi, Hindi Shift Day Shift (10 am to 7 pm),
Thursday Week off

Role & Responsibility



I. Medical product Sales



Responsible for the medical Sales Figure for allotted clinic.
Responsible for the Clinic portability in the respective of Medical product.
Approach to the Patient for new medical product according to their treatment.
Follow up Company protocol.
Responsible for stock inventory timely

II. Slot Utilization



Make sure all booking slot should be booked.
Responsible for 100% utilization of booking slot.
Responsible for proper Follow - up of Old customer for Appointment.
Responsible for total footfall during the whole month.
Responsible for New Patient Appointment.
Timely follow up with patient to review progress and health.

III. Patient Adherence



Providing end to end support to the patient during Clinic visit.
Give proper Guidance to the patient as advised by Doctor.
Make sure give proper medicine to patient as prescribed by the DR.

Make sure proper Sitting arrangement for the patient in the Clinic.
Maintain proper Hygiene and neatness inside Clinic.
Make sure patient have understanding about his Medicine.

IV. Grievances Handling



Make sure handle patient compliant so politely.
Clear all the doubts of patient if they have any.
Listen attentively patient query.
Make sure Patient problem is resolved.
Make sure Patient issue Resolve and if required then Apologize.
Desire Skill Required:

I. Qualification



Candidates should have degree of B. com, B. pharma, B.Sc. Nursing.
Any professional diploma & Degree in Hospitality industry, Insurance Company, Banking, NBFC.
Preferred industry Experience Healthcare, MSW, Pharmaceuticals.
Candidate must have knowledge about Basic Excel & MS-office experience.

II. Skills



Candidate should have proactive skills.
Good Communication skills in Hindi & local language.
Good written skills as well Good Email Communications
Candidate should have decision making and Problem-solving skills.
Strong Grievance's handling skills.
Candidate should have analytical & convening skills.
Candidate must have multitasking skills.
Candidate must have quick learner skills.

III. Attitude



Candidate must have helping & Caring attitude.
Candidate should have pleasing personality.
Candidate should have Disciplinary attitude.
Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?22,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Health insurance Provident Fund
Schedule:

Day shift Fixed shift
Supplemental Pay:

Yearly bonus
Work Location: In person

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Job Detail

  • Job Id
    JD3749112
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year