Minimum bachelor's degree from a reputed institution.
Proven work experience as a Patient Coordinator or similar role
Superb verbal and written communication skills to share updates with patients and other medical staff
Computer skills and proficiency in Microsoft Office
Strong analytical thinking and the ability to handle multiple tasks concurrently
Excellent customer service skills to provide ongoing support for patients and their families
Relevant training and/or certifications as a Patient Coordinator
JOB DESCRIPTION
Greet patients or visitors with smile in a professional manner.
Treat patients with empathy and respect while conducting oneself in a professional manner
Respond to patient concerns timely and ensure patient satisfaction.
Consult and collaborate with other health care providers and specialists to arrange patient appointments and treatment plans
Plan, coordinate and carry out patient care operations
Check-in on patients regularly along with nursing staff and evaluate and document their progress
Assist the care team with developing and assessing health interventions
Maintain patient records confidential and secure.
Suggest process improvements to enhance patient services.
Maintains quality service by establishing and enforcing organizational standards
Work as a team player to ensure each patient receives the best service possible
Schedule any necessary outpatient appointments
Assist patients or their attendants in locating funding for special procedures or other patient needs
Daily reporting to concern HOD
Job Type: Full-time
Pay: ?10,000.00 - ?25,000.00 per month
Schedule:
Day shift
Work Location: In person
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