Job Description

Role Overview

We're seeking a detail-oriented and empathetic

Patient Coordinator

to manage front-line communications and ensure seamless scheduling and support for our patients. You'll be the bridge between patients and our medical team, helping create a smooth, stress-free experience.

Key Responsibilities

Greet and assist patients in person and over the phone with warmth and professionalism Schedule, reschedule, and confirm appointments efficiently Verify insurance details and obtain necessary authorizations Maintain accurate patient records and update information regularly Coordinate communication between patients and healthcare providers Handle patient inquiries and resolve issues promptly Ensure compliance with healthcare regulations and confidentiality standards Collaborate with medical staff to optimize patient care and scheduling

Qualifications

Excellent verbal and written communication skills Strong organizational and multitasking abilities Proficiency in healthcare software and Microsoft Office Suite Familiarity with medical terminology and insurance processes Empathetic, patient-focused approach Ability to thrive in a fast-paced environment

Education & Experience

Prior experience in a healthcare or customer service role is a plus Familiarity with Electronic Health Records (EHR) systems is advantageous
Job Types: Full-time, Permanent

Benefits:

Food provided Leave encashment Paid sick time Paid time off
Work Location: In person