Job Description

Key Responsibilities:

Handle inbound and outbound calls with patients as per program guidelines Manage patient registration, data entry, and enrolment kit issuance Maintain accurate patient records and ensure timely updates in the system Coordinate with patients and external parties to deliver program benefits Conduct regular patient follow-ups Safely manage and organize patient files and communication records Utilize communication tools efficiently and handle incoming mails Prepare and submit daily program reports Coordinate with clients as needed

Qualifications & Skills:

Any graduate (Pharma preferred) 6 months-3 years of experience (Healthcare/Hospital/Insurance preferred/BPO/Telecalling) Good communication skills in English & Hindi Proficient in Microsoft Excel
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Experience:

Customer Care/Telesales: 1 year (Preferred)
Language:

Tamil (Preferred)
Work Location: In person