Job Description

We are seeking a dedicated and compassionate Patient Care Coordinator to join our healthcare team. In this role, you will play a pivotal part in ensuring streamlined patient care processes and fostering a positive patient experience. The position requires strong communication skills, attention to detail, and the ability to effectively manage tasks within a condensed work schedule. Responsibilities: 1. PatientInteraction:

• Serve as the primary point of contact for patients, addressing inquiries,

scheduling appointments, and providing necessary information.

• Establish and maintain rapport with patients, promoting trust and open

communication.

• Create a welcoming environment that ensures patient comfort during

interactions. 2. AppointmentManagement:

• Coordinate patient appointments, aligning schedules with healthcare

providers and patient preferences.

• Confirm appointments and communicate relevant pre-appointment

instructions to patients.

• Contribute to optimizing the appointment calendar to minimize wait times

and enhance operational efficiency. 3. DocumentationandAdministration:

• Maintain accurate electronic health records (EHR) for patients, ensuring

data integrity and organization.

• Assist with administrative tasks, including paperwork processing and record management.
• Collaborate with administrative colleagues to facilitate efficient data flow and communication.

4. Referral Coordination:

• Support the coordination of referrals to specialists or external facilities,

ensuring timely transfer of pertinent medical records.

• Facilitate smooth communication of essential information to referred

providers. 5. TeamCollaborationandFollow-Up:

• Collaborate with the healthcare team to ensure clear communication

among providers, contributing to comprehensive patient care.

• Monitor patient progress, treatment plans, and any required follow-up

activities as directed by healthcare providers. 6. PatientEducation:

• Provide patients with essential information about their conditions, available

treatments, and preventive measures.

• Confirm patients\' understanding of post-appointment instructions and

recommended follow-up care. 7. Outstanding Customer Service:

• Deliver exemplary customer service, demonstrating empathy, patience,

and professionalism when interacting with patients and their families.

• Address patient concerns and complaints with tact, escalating issues if

necessary. Qualifications:

• High school diploma or equivalent (Bachelor\'s degree in healthcare administration or related field preferred).
• Previous experience in customer service, administration, or healthcare-related roles is advantageous.
• Excellent verbal and written communication skills.
• Strong organizational skills and meticulous attention to detail.
• Familiarity with medical terminology and electronic health records (EHR)

systems.

• Compassionate and empathetic approach to patient care.
• Efficient multitasking abilities within a condensed work schedule.
• Basic proficiency in computer applications, including Microsoft Office Suite.

This Flexi-hours Patient Care Coordinator position offers a unique opportunity to make a meaningful impact within a compact work schedule. If you are a committed professional who values patient-centric care and can contribute effectively in a 4-6 hours daily role, we encourage you to apply and become an integral member of our healthcare team Job Type: Part-time Salary: \xe2\x82\xb95,500.00 per month Expected hours: 28 \xe2\x80\x93 56 per week Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Required)

Work Location: In person