Job Description

Role Overview

: The role of a Patient Calling Executive typically involves several key responsibilities aimed at managing and optimizing the financial aspect of patient interactions within a healthcare organization.

Job Responsibilities

: o Taking inbound patient calls and help them in making payments for their medical bill and resolve other billing queries.

Job Requirements:

o Minimum 2 years' patient calling experience o Knowledge of basic revenue cycle management processes o Maintains confidentiality; understands HIPAA regulations. o Attention to detailing, logical thinking and problem-solving skills o Proficiency in using billing software, patient management systems, and Microsoft Office Suite (Word, Excel, Outlook). o Excellent communication skills, both verbal and written, with the ability to explain complex financial information clearly and concisely. o Ability to work independently, prioritize tasks, and handle multiple responsibilities in a fast paced environment. o Commitment to delivering exceptional customer service and maintaining patient satisfaction.

Education & Certification Requirements o Undergraduate, Graduate and/or Postgraduate degree

Job Type: Full-time

Pay: ?300,000.00 - ?500,000.00 per year

Benefits:

Commuter assistance Health insurance Life insurance Provident Fund
Work Location: In person