Job Description

Who we are



At MediaKind, we're reshaping the future of streaming video--and we're moving at incredible speed. Our cloud-native, agile technology enables customers to rapidly build, deploy, and scale premium streaming experiences, removing traditional barriers to innovation and growth.

We're on a mission to transform how the world watches video:

making every moment extraordinary, personalized and valuable for content owners and their consumers.

Here, you'll be part of a dynamic team that's redefining how media experiences come to life. Our award winning products simplify complex operations, enabling customers--from iconic sports brands to innovative broadcasters and content owners--to focus purely on storytelling, and growth. By replacing legacy complexity with cloud-connected solutions, we ensure speed, simplicity, and commercial transparency. You'll be joining a team that values practical thinking over buzzwords, and velocity over bureaucracy.

Beyond technology, our true strength lies in our people. We are committed to fostering a passionate community of creators, developers, and artists who love what they do. Together, we'll redefine the art of streaming.

If you're ready to build what's next in streaming--and do it with a team that moves fast, thinks boldly, and builds with intent--come make it happen with us.



Partner Program Manager - Cloud Service Provider (CSP)

Work Location:

India (Hybrid-Bangalore or Remote)



Position Overview



The Partner Program Manager - CSP (Cloud Service Provider) serves as the operational backbone of our partner co-sell and channel motion. This role is responsible for maintaining program structure, ensuring cross-team accountability, and driving execution across CSP initiatives. Acting as the central coordinator between internal stakeholders, Partner Managers, and CSP portals, the Program Manager ensures that program goals are met on time and with high quality.



Key Responsibilities



Program Operations & Governance

Manage program trackers, calendars, milestones, and goal updates. Establish and maintain operating rhythms (biweekly syncs, quarterly planning, QBR preparation).

Stakeholder Coordination

Collaborate with Task Stewards and Functional Owners to ensure seamless task execution. Drive cross-team accountability for deliverables and deadlines.

CSP Platform & Partner Engagement

Interface directly with Partner Center, ACE, OCP CRM, and other CSP portals. Manage recurring and event-driven administrative tasks such as: PoP (Proof of Performance) uploads CRM updates and marketplace listing changes PRACR submissions and event re-enrollments

Reporting & Process Improvement

Compile monthly reports and performance scorecards. Propose enhancements to co-sell tracking, MDF reporting, and operational workflows. Partner with Business Development and Sales Operations to identify growth opportunities (e.g., new listings, account coverage).

Qualifications

Bachelor's degree in Business, Operations, or related field (or equivalent experience). 5+ years of program management, partner operations, or channel experience. Strong familiarity with partner ecosystems (Microsoft CSP/ACE/OCP CRM experience preferred). Excellent organizational skills with proven ability to manage complex trackers and deadlines. Strong communication skills for cross-functional coordination. Proficiency with Monday.com or other project management tools is a plus.

Note:

This role requires availability during West Coast U.S. business hours.



Here at MediaKind, we are dedicated to creating an inclusive workplace where we appreciate the unique skills, capabilities and perspectives that our people bring. We believe that diverse teams are better for our employees, customers and our business. Everyone's identity, background and life experiences add to the MediaKind story and we welcome all.

Our goal is to help increase diversity across the Media Broadcast industry, so we aim to make the recruitment process as accessible as possible. If you're excited about this position and think you could add value to MediaKind, please apply even if you believe your skills are not a perfect fit for the role. Should you require any reasonable adjustments to be made to our recruitment process please reach out to the Recruiter to discuss how we can support you.

To learn more about our Diversity, Equity & Inclusion initiatives visit: https://www.mediakind.com/life-at-mediakind/