Job Description

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
Role Summary
Coordinates with Splunk Partner Organization/Finance to Support Incentive/Rebate Programs
Provides day to day reports to for planning and budgeting needs and facilitates partner's incentive payments process
Develops user guides and facilitates required knowledge sessions for Partner's awareness
Developes Rebate Dashboards for Splunk Leadership Team (LT) and other partners
Identifies process gaps and looks for process automation/improvement/s opportunities
Participates on future Partner Program initiatives
Troubleshoots partner 360 platform issues
Supports Partnerverse helpdesk to address any partner challenges related to access and/or progression
Facilitates internal audit requirements
Monitors Slack, e-mails, and various online and offline support channels to respond to Partner inquiries and support requests>

Must-have Qualifications
3-6 years of experience in partner operations, sales/channel programs, or finance ops
Bachelor's degree or equivalent experience in Business, Finance, or a related field
Analytical and reporting skills (Excel/Tableau)
Experience with incentive/rebate program support
Familiarity with CRM/partner platforms (e.g., Salesforce, Partner360)

Nice-to-have Qualifications
We've taken special care to separate the must-have qualifications from the nice-to-haves. "Nice-to-have" means just that: Nice. To. Have. So, don't worry if you can't check off every box. We're not hiring a list of bullet points-we're interested in the whole you.
Excellent communication and documentation skills
Ability to identify process gaps and drive improvements
Comfortable supporting partners via Slack, email, and helpdesk channels
Proactive, diligent, and able to work cross-functionally

Splunk is an Equal Opportunity Employer

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.