Job Description

Job Responsibilities To look into the day to day reservations of the tables To see that the food is brought in time for buffet service and that buffet is replenished from time to time To take over the hostess job in her absence To take the beverage order of the guest and provide all meal choices such as buffet & a la carte To ensure proper billing of tables To ensure G.S.T.S card is filled in by the guests To ensure service standards are maintained Attending phone calls & handling enquiries To ensure discipline To update the non-availability & sell for the day board on a daily basis To ensure lights & A/C are switched off after closing & put on before opening of the restaurant Generates cover statement report & updates the remarks book & attendance register Generating reports for linen, stewarding & stationary consumption Motivate staff through leadership Control cost by minimizing pilferage & breakage Personally enquire & ensure complete guest satisfaction Assist concerned departments in stock taking Pick up the food from the kitchen & serve to the guests Setting up the buffet counters & general upkeep of the restaurant Collecting linen from the linen department Returning the soiled linen & maintaining the linen register Clearing dirty CCG from the restaurant, getting it wiped and re-stacked in the sideboard Job Requirements Candidate should possess a Vocational Training/ITI in Hospitality/Tourism Management or equivalent Craft course / Diploma in hotel management Basic computer knowledge Minimum of one year experience Fluency in spoken & written English Smart, well groomed and presentable Courteous and Even tempered

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