The Packing & Dispatch Officer is responsible for ensuring accurate packing, safe handling, and timely dispatch of finished goods as per company standards, customer requirements, and regulatory norms. The role involves coordination with production, quality, stores, and transporters to ensure smooth outbound logistics operations.
Key ResponsibilitiesPacking Operations
Ensure proper packing of finished goods as per approved packing standards, SOPs, and customer specifications.
Verify product quantity, batch number, MRP, manufacturing date, and labeling before packing.
Maintain packing material inventory and raise indent requests when required.
Ensure cleanliness and compliance with safety and hygiene standards in the packing area.
Prevent product damage, mix-ups, and shortages during packing.
Dispatch & Logistics
Prepare dispatch documents such as delivery challans, invoices, packing lists, and e-way bills (if applicable).
Coordinate with transporters, courier agencies, and logistics vendors for timely dispatch.
Ensure vehicle inspection before loading and proper loading practices.
Track dispatched consignments and follow up for timely delivery.
Handle dispatch-related queries and resolve discrepancies.
Documentation & Records
Maintain accurate records of packed and dispatched materials.
Update dispatch registers, ERP/software entries, and stock movement records.
Ensure proper filing of dispatch-related documents for audits and compliance.
Coordination & Compliance
Coordinate with Production, Quality Control, Stores, and Accounts departments.
Ensure dispatch activities comply with company policies, statutory requirements, and safety norms.
Support internal and external audits related to packing and dispatch.
Key Skills & Competencies
Knowledge of packing standards and dispatch procedures in a manufacturing setup
Basic understanding of inventory control and logistics operations
Documentation and record-keeping skills
Ability to coordinate with multiple departments and vendors
Attention to detail and accuracy
Basic computer skills (MS Excel / ERP systems)
Educational Qualification
Graduate / Diploma in any discipline (Logistics, Supply Chain, or related field preferred)
Experience
2-5 years of experience in packing and dispatch operations in a manufacturing industry.
Working Conditions
Factory-based role
May involve shift duties and extended hours during peak dispatch schedules
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
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