: The Packing & Despatch Supervisor is responsible for planning, coordinating, and supervising all packing, labeling, and dispatch activities for soft play items, trampoline parts, and other indoor play equipment. The role ensures that all products are packed safely, accurately, and dispatched on time as per customer requirements and company standards.
Key Responsibilities
1. Packing & Quality Control
Supervise and guide packing team members for proper packing of soft play items, trampolines, foam parts, vinyl products, metal frames, and accessories.
Ensure all items are packed safely using the correct packaging materials (bubble wrap, cartons, foam sheets, shrink wrap, etc.).
Verify product quality, quantity, and finishing before packing.
Ensure each product is labeled with correct codes, project name, destination, and documentation.
2. Despatch & Logistics
Coordinate daily despatch plans with production, store, and logistics teams.
Prepare delivery notes, packing lists, and dispatch documentation.
Ensure proper loading of materials into vehicles, avoiding damage during transit.
Follow up with transporters for timely pickup and delivery.
Track shipments and update the manager or customer support team.
3.Inventory & Coordination
Maintain records of packed items, pending items, and dispatched goods.
Coordinate with stores for material shortages, packing consumables, and reorder requirements.
Work closely with project coordinators to understand customer delivery schedules.
4. Safety & Compliance
Ensure adherence to safety procedures during packing and loading.
Maintain cleanliness and orderliness in packing and dispatch area.
Ensure all team members follow company safety rules while handling heavy/large materials.
5. Team Management
Assign daily tasks to packing staff and monitor performance.
Train team on correct packing methods and handling instructions.
Resolve any operational issues and report major concerns to management.
Required Skills & Qualifications
Experience:
1-5 years in packing/dispatch in manufacturing industry (experience in soft play, foam, furniture, or fabrication industry preferred).
Education:
Diploma / Any degree.
Strong knowledge of packing materials and safe handling techniques.
Good understanding of logistics coordination and documentation.
Ability to supervise a team and meet deadlines.
Basic computer knowledge (Excel, delivery notes, email).
Good communication and planning skills.
Competencies
Attention to detail
Time management
Leadership ability
Problem-solving attitude
Ability to handle pressure
Strong responsibility and discipline
Salary Range
- 20-25K (based on experience)
Working Conditions
Full-time, factory-floor role
Requires physical activity (lifting, moving materials)
May require extended hours during project deadlines
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Work Location: In person
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